At Level 1 Group, we understand that Door Supervisors play a major part in the overall success of a venue. They are the first and last faces a customer will see when entering and exiting a venue, so a smile and approachable attitude must be maintained. These Door Supervisors are also responsible for the safety of any customers who are enjoying the venue and its events.
We understand that the nightlife industry can be diverse and that each venue can be completely different and for this reason, we will always attempt to tailor our services to suit the venues exact needs and requirements.
Anyone that joins our team is vetted to the procedures of BS7858 and all of our security personnel are SIA licensed. We have electronic systems in place which constantly monitor our entire workforce’s deployment and check all employees’ licenses on a daily basis.
Level 1 Group have a dedicated management team in place who conduct regular venue visits and audits to ensure that both our clients and customers are only receiving the highest standards of service. The team will also hold regular security meetings at the client’s discretion; to ensure that they are getting exactly what they require and to see whether we need to adjust our provisions so that the door team integrate with the venues operation seamlessly.